Artificial Intelligence
Generative AI and
Natural Language Processing
Advanced AI techniques for language understanding and content generation.
Current Relevance
- Digital Concierges: Multi-language AI interfaces for customer interaction
- Reporting/Documentation: Compliant automation of documentation with NLP tools
- Use Case Evaluation: Early-stage evaluation for feasibility and implementation
Future Importance
- Global Reach: Multi-language systems will dominate global customer engagement
- Personalized Interactions: Sentiment analysis for tailored products, user experiences and requirement engineering
- Process Optimization: Streamlined operations through AI-powered reporting tools
- Advanced Software Development: Copilots and advanced tools to develop architectures, code or code snippets